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Responsible gambling
Responsible Gambling at Gateway Casinos Innisfil
At Gateway Casinos Innisfil, we prioritize the well-being and safety of our guests. We understand that gambling can be a fun and entertaining experience, but it's essential to gamble responsibly.
Setting Limits
To help you maintain control over your gaming activities, we encourage setting limits on the amount of money you're willing to spend or lose while playing games at our casino. You can set deposit limits, loss limits, or both to suit your needs.
- Deposit Limit: Set a daily, weekly, or monthly limit on how much you want to deposit into your player account.
- Loss Limit: Determine the amount of money you're willing to lose during each gaming session.
Tools and Resources
We offer various tools and resources to support responsible gambling:
- Self-Exclusion Program: Temporarily ban yourself from our casino or participate in a voluntary self-exclusion program for a set period.
- My Club Rewards: Join our loyalty program, which provides personalized rewards and benefits while allowing you to track your gaming activity.
Support Organizations
If you're experiencing problems related to gambling or need support, we provide links to trusted organizations:
- ConnexOntario: A confidential service offering assistance with problem gaming.
- National Self-Exclusion Program (NSE): A multi-operator program enabling voluntary self-exclusion across participating venues.
Education and Awareness
We strive to create a responsible gambling environment by promoting education and awareness through our website, social media, and on-site materials. Take advantage of the resources available to you:
- PlaySmart: Learn more about responsible gaming practices, setting limits, and identifying risk behaviors.
- AGCO Materials: Understand provincial regulations and guidelines for safe gaming.
Contact Us
If you have any questions or concerns regarding our Responsible Gambling policy, please reach out to us through our website. We're here to help you maintain a positive gaming experience.