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Terms and conditions
TERMS AND CONDITIONS OF GATEWAY CASINOS INNISFIL
DEFINITIONS
In these Terms and Conditions, the following terms shall have the meanings set forth below:(a) "We" or "Us" means Gateway Casinos & Entertainment Limited.(b) "You" means You as a customer of Gateway Casinos Innisfil (Georgian Downs).
ACCEPTANCE OF TERMS AND CONDITIONS
By visiting our casino or using any of our services, you acknowledge and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please leave the premises immediately.
GAMING ACTIVITIES
All gaming activities at Gateway Casinos Innisfil (Georgian Downs) are subject to Ontario laws and regulations, as well as the rules and policies of the Great Canadian Gaming Corporation.(a) Slot machines: We reserve the right to modify or remove any slot machine from our inventory without prior notice.(b) Table games: We reserve the right to set limits on bets and stakes for table games.(c) Live harness racing: Racing schedules, events, and rules are subject to change.
RESPONSIBLE GAMBLING
We support responsible gaming practices and provide resources for those who may need help controlling their gambling habits. If you or someone you know is experiencing problems with excessive gaming, please contact our staff at the players' club desk or seek assistance through OLG's PlaySmart program.(a) Self-exclusion: We participate in the National Self-Exclusion Program (NSEP), which allows individuals to voluntarily ban themselves from participating in casino activities for a specified period of time. Please note that exclusions are enforced across all participating casinos and cannot be lifted by individual operators.
PLAYER ACCOUNTS
To access certain services or promotions, you may need to create an account with us.(a) Registration: You must provide valid identification when registering for an account.(b) Passwords: It is your responsibility to keep your password secure and confidential.
PROMOTIONS AND OFFERS
We offer various promotions and incentives from time to time.(a) Terms of offers: Each promotion may have its own specific rules, conditions, or restrictions, which will be communicated separately in writing (e.g., through direct mail or email).(b) Withdrawal of promotions: We reserve the right to cancel any promotion at any time without notice.
PRIVACY AND DATA PROTECTION
We respect your privacy and adhere to all applicable data protection regulations.(a) Collection of personal information: When you register, we collect certain personal information for marketing, operational, or regulatory purposes.(b) Disclosure: We may disclose your information as required by law or in compliance with a court order.
SECURITY AND FAIR PLAY
We maintain high standards of security and fair play at our casino.(a) RNG (Random Number Generator): Our slot machines are tested regularly to ensure they meet industry standards for randomness and payout behavior.(b) Fair gaming: All electronic games, including slots, have been approved by reputable third-party testing organizations.
CUSTOMER SUPPORT
If you require assistance or have any questions about our services, please contact us at the players' club desk or through email/phone using our designated customer support channels.
LIMITATIONS OF LIABILITY
In no event shall We be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Our premises.(a) Disclaimer: Gaming is a form of entertainment and involves risk. You acknowledge that you gamble at your own risk.
CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify these Terms and Conditions at any time without prior notice.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with Ontario law, excluding its conflict of laws principles.
ENTIRE AGREEMENT
This agreement constitutes the entire understanding between You and Us concerning Your use of Our premises and services.
By entering our casino or participating in any of our activities, you agree to abide by these Terms and Conditions as amended from time to time.